Auto Fill Program
When you sign up for Auto-Fill, you receive automatic shipments of products you specify, on a schedule/frequency you specify, and you never run out of your pet’s favorite products.
Simply fill out the form below and our Auto-Fill Manager will email you within 3 days to complete the setup process. You must confirm subscription with the Auto-Fill Manager to be set up on the Auto-Fill Program.
USPS FIRST Class 4-7 days
Your Auto Delivery items will be billed to your account on the date they ship. Current prices apply. To avoid any delays to your scheduled shipments, your credit card information is required on file.
From time to time, popular items may become temporarily unavailable. If this is the case when your Auto Delivery product is scheduled to ship, we’ll notify you of the backorder via email.
Fill out the form above and someone will contact you to complete the set up process.
Yes. All controlled substances are exempt from the Auto Fill Program. Predicting a day supply on some medications can be extremely difficult, so medications such as creams, ointments, and gels are exempt for the Auto Fill Program.
There is no minimum or maximum number of medications you can enroll. You may enroll as many qualifying medications as you wish to manage.
If there are no refills left for your Auto-Fill medication, don’t worry! We will automatically fax a new prescription request to your veterinarian. Once we receive approval back from your veterinarian, we then process the Auto-Fill order accordingly. If your veterinarian denies the new prescription request, we will notify you of the denial and see how you would like to proceed.
You can make changes to or cancel your Auto-Fill at any time. Please contact the Auto-Fill Manager at firstname.lastname@example.org or call (877)220-6337 prior to your Auto-Fill ship date to update any part of your subscription.
Yes. We have taken the utmost care in protecting your account information while participating in our pharmacy auto fill program. After you enroll a prescription, at no point during the automated processes is any of your private information revealed. In the email correspondence, we do not reveal ANY private financial information. We are dedicated to protecting your account information.
First, check your Spam or Junk folders to make sure they haven’t been automatically placed there. If so mark them as Not Spam and add email@example.com to your email, contact list or approved sender list to prevent that from happening. If this doesn’t help, please call our pharmacy 877-220-6337 during business hours and we’ll look into it for you.